As 2013 comes to a close we reflect on this past year. We are honoured that our Modern office (SM4) and Raynes Park office (SW20) were awarded Gold Medals for Customer Experience for Estate Agents. And our Lettings team was short listed for best Lettings Agent in London by The Sunday Times. The accolades and acknowledgement is rewarding, but providing a superior Customer Experience for our Vendors and Buyers makes all the hard work of 2013 worthwhile. But as with 2013, 2014 brings the challenge of low supply of homes and rising prices, so we will have to relay on the experience we have gained in 25 years of service to continue to provide the best experience for Buyers and Vendors in the New Year. Thank you to all our staff, buyers, vendors, tenants and landlords for making 2013 a year to remember.